A vibrant, efficient, effective and sustainable PBOs sector.


To regulate, facilitate, develop capacity and provide policy advice to the PBO sector.

Core Values

Integrity: We show impartiality, fairness and honesty while upholding the highest ethical standards. We seek to remain accountable and transparent in all our dealings as we deliver services to stakeholders.

Professionalism: We provide quality services that exceed expectations of stakeholders at all times. As accountable public servants, we exemplify the highest standards of excellence in the work environment

Team work: We contribute fully to activities of the Board to address shared challenges through common effort by sharing information and resources to create a workplace that fosters community and cooperation. We promote open communication and commitment in service delivery.

Quality service: We strive to attain excellence in service delivery by truly understanding our stakeholder’s expectations and implementing the right guidelines and service standards.

Diversity and inclusivity: We understand, accept and value differences between people including race, ethnicity, gender, age, religion and disability. We are collaborative, supportive and respect environment that increases participation and contribution of all stakeholders

Quality Policy

The NGOs Co-ordination Board is committed to providing high quality services that comply with international best practices in the charitable sector, statutory and regulatory requirements, the needs and expectations of our stakeholders as well as the Quality Management System

We at NGOs Co-ordination Board shall achieve this by:-

  • Understanding our clients’ and other stakeholders’ challenges and identifying their needs
  • Providing capabilities that meet or exceed our clients’ needs
  • Developing and equipping a team of highly qualified staff
  • Ensuring that quality objectives are established and reviewed annually
  • Communicating the quality objectives and policy to all staff and
  • Adopting ICT innovations to continuously improve our internal processes, capabilities and effectiveness